Telecommunications and media
Since its liberalization, telecommunications is one of the most
dynamically developing industries. However, by the end of the 2000s, in
the developed countries the market has saturated and is now characterized
by slow growth and declining average revenue per user (ARPU). The above
trends are further strengthened by the convergence of the
telecommunications and media industries, brought about by the
proliferation of the Internet. Because of the changing circumstances,
existing strategies must be reviewed, in particular regarding the
following questions:
- Attracting or retaining customers
- Telecommunication services or new areas of business (e.g. data communication, content provision, value-added services)
- Tasks of the sales and customer service areas
- New sales or plan/handset upgrades
- The ratio of increasing revenues vs. cutting costs
- Custom solutions or boxed, standardized processes and IT systems
The knowledge of the telecommunications industry of our consultants, developers and testers and their outstanding practical experience is the guarantee that we can deliver services with a high added value to our customers. Our knowledge of the technologies extend to both landline and mobile (GSM, UMTS, TETRA) telecommunication technologies.
